By Alvin Lansana Kargbo
Africell Sierra Leone has reviewed its Weekly (7 days) Unlimited Data Bundle and replaced it with a better value plan designed to deliver improved service quality, fairness and affordability for customers nationwide. The telecommunications company announced that the new bundles are structured to ensure faster, more reliable internet access while maintaining affordability for all users.
Under the revised structure, customers can now enjoy 2 Mbps unlimited browsing for 3 days at Le40, 2 Mbps unlimited browsing for 5 days at Le80 and a Daily Unlimited Bundle for just Le15. According to Africell’s Media Relations Manager, Abdul Karim Sesay, the review demonstrates Africell’s continued commitment to customer satisfaction, improved service delivery and equitable data access.
Explaining the rationale behind the changes, Africell`s Media Manager Abdul Karim Sesay said the decision was influenced by the need to enhance user experience and manage network congestion. “The old ‘open’ unlimited model allowed a small number of heavy users to consume excessive bandwidth, which slowed down internet speeds for others,” he explained. “With this new system, we’re ensuring a fair, balanced and faster browsing experience for everyone.”
He clarified that the introduction of a new data plan does not mean removing unlimited access. “Customers still enjoy unlimited browsing,” he stated. “What we have done is implement an internationally accepted practice that regulates speed only after unusually high data consumption within a short period. It’s about fairness and maintaining service quality for all.”
Addressing concerns about pricing, Abdul Karim Sesay dismissed suggestions that the company was increasing costs. “Africell remains Sierra Leone’s most affordable network,” he affirmed. “The Le15 daily, Le40 three-day and Le80 five-day bundles offer better value and more consistent performance than before. This is a service upgrade, not a price hike.”
He added that the new structure will significantly improve browsing and streaming quality while reducing congestion across the network. “Customers will enjoy more stable connections and a smoother experience throughout the day,” he said.
In reaffirming Africell’s transparency, Abdul Karim Sesay noted that the company continues to engage civil society, the media and online influencers to explain the rationale behind the changes. He also emphasized that the plan benefits rural customers, ensuring that bandwidth is shared equitably between urban and rural users.
He concluded that the review aligns with National Telecommunications Authority (NaTCA) standards and global best practices, reinforcing Africell’s goal to provide quality, fairness and value for money while keeping Sierra Leone connected through affordable and reliable communication services.
