By Hassan Osman Kargbo
In a bold move to modernize its public service delivery, the Government of Sierra Leone, through the Ministry of Public Administration and Political Affairs (MoPAPA), has officially signed a landmark contract with HUMNCE.LLC, a local digital technology company, for the development of a groundbreaking digital Human Resource (HR) Hub.
The signing ceremony took place on Friday, April 11, 2025, at the Office of the minister Amara Kallon on the 9th Floor of the Youyi Building, Brookfields- Freetown. The event was witnessed by senior government officials, including the Minister of Communications, Technology and Innovation (MCTI), members of the media, and other dignitaries.
Describing the HR Hub as both a novelty and a milestone, minister Amara Kallon underscored the transformative power of digital technology in public administration, emphasizing that the new platform represents a historic shift in the country’s approach to managing human resources within the public service.
“From colonization, through a long civil conflict, military coups, and finally democratic transitions, our public service has endured countless challenges,” Minister Kallon said. “Today marks a turning point as we embrace a future driven by digital solutions to ensure greater transparency, efficiency, and professionalism in our civil service.”
Minister Kallon linked the initiative to Agenda 2063 of the African Union, which prioritizes digital transformation across member states.
He highlighted President Julius Maada Bio’s commitment to leveraging digital technology to cut costs, improve service delivery, and advance national development goals.
“This digital HR Hub is a direct reflection of that vision,” Kallon added. “It will eliminate the outdated manual HR systems that are prone to human error and inefficiencies, replacing them with a smarter, faster, and more transparent system.”
The platform is expected to handle key human resource functions such as recruitment, performance tracking through the Individual Performance Appraisal System (IPAS), promotions, and staff transfers. It will also streamline such processes in real-time, allowing for better data management and decision-making.
MoPAPA will serve as the administrative lead for the project, while MCTI will take the technical implementation role. The project is funded by the Ministry of Finance and will be executed by HUMNCE.LLC.
CEO of HUMNCE.LLC, Alex K. Harding, expressed enthusiasm about the project’s potential impact. “We are proud to be part of this pioneering initiative,” he said. “We believe this platform will not only revolutionize public service management in Sierra Leone but will also position the country as a model for digital transformation across Africa.”
Harding further noted that the platform could attract interest from the private sector, expanding its impact beyond government operations.
Before full rollout, a technical agreement will be signed between HUMNCE.LLC and MCTI, detailing the features of the digital HR Hub. The system will then be implemented gradually, ministry by ministry, allowing for fine-tuning and adjustment during the pilot phase.
Minister Kallon concluded by pointing out that the HR Hub is just one part of a larger vision to digitalize government services—from passport issuance and national ID registration to driver’s license applications—making them more accessible and efficient for citizens.
The digital HR Hub initiative is being hailed as a major leap forward in Sierra Leone’s public sector reform and is expected to significantly enhance governance, accountability, and citizen satisfaction in the years ahead.
